A successful real estate investment begins with consistent positive cash flow and culminates in appreciated asset value. TRI’s professional property managers facilitate achieving these goals through maximizing revenue, minimizing operating expenses and supervising cost effective capital improvements.
Our advanced capabilities include asset management, construction management, compliance administration and real estate advisory services, in addition to the standard services of staffing, marketing, leasing, collections, maintenance and financial reporting.
Property Types: Office · Retail · Industrial · Commercial Associations · Apartments · Mobile Home Parks
Geographic Areas: California · Nevada · Washington · Oregon
Services: Accounting & Financial Reporting · Lease Administration · Tenant Services · Transition Strategy
TRI Property Management utilizes AppFolio, a fully integrated accounting and property operations platform. Monthly financial reports are prepared and delivered to our Client’s in either cash or accrual basis. The financials are accompanied by a narrative written by the property manager to add clarity and further meaning to the numbers presented.
Annual Budget presented to the client for review & approval includes:
Annually, in accordance with the tenant’s lease, TRI completes the property Expense Recapture or Common Area Reconciliation to recover landlord’s operating costs. This process reconciles the tenant’s paid proportionate share of qualifying previous year’s budgeted expense categories with actual year-end expenses.
Technology: TRI is continually refining its technology to meet the changing needs of today's property owners. We use industry-leading computer software (AppFolio) to maintain a secure on-line web portal for commercial tenants and multi-family residents to access documents, make payments, and initiate maintenance requests. Prospective residents can also search for available units and apply on-line.
When tenant issues surface, applying the terms of lease language to decision making is often over-looked, avoided or fosters a contentious relationship. TRI’s property managers are experienced in effectively and consistently communicating solutions that protect our client’s (the landlord) interest yet promote a cooperative environment with the tenant.
TRI’s Administrative Functions:
We recognize that good tenant relations often lead to successful lease renewals, which is imperative in today's market conditions. From management personnel to vendor service providers, TRI Property Management stresses the importance of providing first-class service to each tenant. Tenant retention is a daily effort; regularly scheduled and impromptu contact with tenants fosters familiarity that generates a free flow of information between tenants, building management and our clients. TRI has achieved success following our model of reducing the number of properties under supervision by each property manager. Our focus is management in the field; TRI provides our staff with mobile technology to facilitate their work in the field as opposed to oversight from behind the desk.
TRI knows the importance of ensuring the safety of tenants, employees and our client's assets. We mandate pre-established contingency planning, emergency procedures and tenant education. Our Operating Standards Manual developed exclusively for TRI management services, provides our manager’s comprehensive emergency planning for commercial and residential facilities.
Emergency planning covers a variety of response scenarios, from active shooters and power failures to earthquakes and fire emergencies. Our planning templates provide our managers with access to an entire library of emergency plan elements, reducing plan development time. Emergency plans can be standardized across a portfolio or customized for an individual property.
TRI’s Management Services Transition Plan is simple, straightforward and proven through direct experience. Our plan maintains continuity of all project operations, from notification of award through transition and contract start. Our main objective during the transition period is to evaluate the unique systems and operations at each property and integrate them into TRI’s standard of service with no interruptions or degradation to mission operations.
The scope of services to achieve the transition includes:
In addition, an introductory letter and business card will be hand delivered to each Tenant by the assigned Property Manager and Administrative Property Manager to provide point of contact information. Maintenance work order requests, building operations and payment procedures are reviewed at this introductory meeting. Overall, our objective is to increase the value of our client’s real estate asset through realizing the property income potential while minimizing and controlling expenses.